CRT Repair: Resolution, Repair & the Heart of the Matter

The Mobility Management podcast interview sheds light on the multifaceted challenges and urgent need for reforms in the repair and maintenance of Complex Rehab Technology (CRT).

Diane Racicot, National Seating & Mobility Payer Relations Vice President, and Wayne Grau, Executive Director of NCART, offer a candid discussion on the hurdles faced by both providers and consumers, such as navigating complicated policies and dealing with insurance-related delays.

They emphasize the profound impact of the COVID-19 pandemic, supply chain disruptions, and labor shortages on timely repairs. Through heartfelt insights, they underscore the necessity for better education, policy reform, and collaborative efforts among all stakeholders to enhance the repair system. By doing so this ensure that individuals relying on these essential technologies receive swift and effective support.

To learn more, please find the linked article found below.